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Communications: Education/Camp counselor
Visitor and School Engagement Assistant Specialist - Great Lakes Science Center (Cleveland, OH)

The Great Lakes Science Center seeks a creative and resourceful Visitor and School Engagement Assistant Specialist to work with a dynamic and diverse group of their peers, dedicated to enriching visitor engagement through inquiry-based, hands-on learning.  An Assistant Specialist is expected to possess and further develop the necessary skills to deliver high-quality, exciting, and fun programs to visitors inside Great Lakes Science Center, NASA Glenn Visitor Center and on the Steamship William G. Mather.  The Assistant Specialist will learn the basic elements of scientific demonstrations, activity carts, and other guest experiences. This is a part-time, weekend-only position which reports to the Manager of Visitor and School Engagement.

Responsibilities:

  • Actively deliver visitor programs while modeling the highest standards in professionalism, inquiry-based and hands-on techniques, interpersonal communication, and guest service philosophy to create a superior visitor experience for Science Center guests.
  • Assist in performing daily operational duties including supply management, equipment upkeep, and maintenance of materials and props.
  • Work with Lead Specialists to ensure that visitor programs are fresh, relevant, and exciting, that they communicate science through inquiry-based learning, and that they follow all safety and permit guidelines.
  • Assist in coordinating school and group greeting procedures.
  • Assist when necessary at off-site programs, including but not limited to outreach programs, science fairs, community events, etc.  Communicate knowledgeably about current Science Center programs, policies, and procedures to be a positive and enthusiastic spokesperson for Science Center programs, exhibits, and mission.
  • Flexibly manage a variety of assignments, including other duties as assigned by Lead Specialists or the Manager of Visitor and School Engagement.
  • Please note that this position requires working outdoors for prolonged periods in varied weather conditions, frequently climbing narrow stairwells, and occasionally lifting heavy objects such as supply bins and demonstration props.  It may also include working with chemicals and gases, including but not limited to liquid nitrogen, dry ice, nitric acid, hydrogen, and oxygen.  Training will be provided.  Please also note that this position requires weekend, holiday, and evening hours to meet the needs of Science Center operations.

EOE

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